Frequently Asked Questions

How do I know
if I need some
outside help?

If you’ve made it this far in your search, that’s a good sign you need support. Hiring an accounting expert to advise you on financial stability is a smart decision that will add value to your business while helping you become more knowledgeable about your own finances. And because we customize our response to each client, you’ll get the support you need within your budget.

How do I know if remote/virtual accounting is what I need?

If you feel lost and disorganized in your current financial reporting process and ready to ditch slow, on-site accounting, our virtual accounting system may be right for you. You can depend on us for timely financial reporting and quality metrics in a fraction of the time. Our system often offers cost-savings while producing more clarity and transparency for small business owners, so you can be informed to turn greater profits.

What is a Rock Solid system?

We’ve built a paperless accounting system with unparalleled efficiency and transparency, allowing us to cater to every client while maintaining consistency in financial reporting and metrics. We train each of our accountants to serve you well through reliable and accurate numbers, so you can create value in your own business.

How do you communicate?

We believe in building strong relationships with clients. While we often work 100% remotely, we love coming on-site to meet key employees and get a feel for who you are as a business. This helps us understand the unique needs of our clients and begin our long-term relationship off right. From there, Rock Solid’s tech-savvy team uses modern technology to communicate with our clients, whether it be through FaceTime, e-mail, video conference, or a good old-fashioned phone call. Because we are remote, we are available to assist clients across the United States.

When is the right time for CFO?

While the majority of companies do not need a full-time CFO or controller, Rock Solid’s approach allows you to test the waters with a virtual CFO, giving you access to top-notch advice to fit your budget.

What’s the difference between a CFO and Controller?

A CFO is a strategic partner in your business. They understand all the numbers but are also responsible for figuring out how those numbers impact your business from a risk, profit, and growth perspective.

A Controller is focused on all things accounting and is responsible for implementing operating processes and accounting functions within an organization. 

Rock Solid’s services are in both realms. Just tell us what you need.

What does a CFO do?

A great CFO will break-down the numbers and offer you clarity in metrics. They will also assist in designing strong controls and developing reliable budgeting to help your business succeed. Another role of a CFO is to identify and close profit leaks, an invaluable service to most businesses. Overall, a CFO helps lighten the load for management and owners. 

With Rock Solid, accurate numbers and greater predictability offer small businesses peace and flexibility. Take that vacation, go to your kid’s game! You’ll always have the pulse of your business at your fingertips.

Do you do payroll?

Yes! We have an outstanding platform that you may leverage.

Do you do taxes?

We do! We offer full scope tax services based on the needs and size of your business! See our full offerings here! (list to Gold)

How do I get started?

It’s simple! Just fill out this contact form or give us a ring. We look forward to hearing from you!

Contact Us

We understand you may have questions or may want more information. We are here to help. Please fill out this form and we will be in touch with you soon!